Terms & Conditions:

  1. Warranty Statement EZASHY warrants to the original end user customer that all its flash products are free from defects in material and workmanship under normal use during the warranty period. Subject to the conditions and limitations set forth below. EZashy will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by EZashy without charge for parts and labour, and EZashy will either replace it with a new one or repair it to be functionally equivalent to a new one. This limited warranty does not cover any damage to any product that results from.

    1. Improper installation, accidents, or negligence
    2. Abuse, misuse, or any unauthorized disassembly, repair, or modification
    3. Unusual physical or electrical stress or interference, failure or fluctuation of electrical power, lightning, static electricity, fire, or acts of God
    4. Warranty or authenticity stickers have been altered, smeared, removed, damaged and lost.
    5. Carrying an incorrect, damaged, or unclear product serial number
    6. Purchased from an unauthorized reseller/retailer

  2. Warranty Claim Requirements:
    1. Proof of the place and date of purchase: Warranty card or online product registration
    2. DOA products should be returned with original package.
    3. Products must bear EZashy labels
    4. Undamaged outward appearance
    5. SSD and external storage series: Please send all accessories (Include screws, USB cable, etc.) along with main product

  3. Duration of Warranty Consumer products are not suitable for equipment of long-term and continuous use, including but not limited to the following devices or conditions:
    1. Video conference call ,security monitoring devices, networking surveillance cameras
    2. Car cam recording devices
    3. Loop Recording or loop video playing devices [※ For item A to C : micro SD High Endurance /Golden series products are not within this limitation
    4. Medical and military EZashyecific devices
    5. Uninterrupted data recording devices (i.e. Servers)
    6. Storage write-intensive applications, such as miner, virtual currency operations.
    7. Other circumstances beyond general use or EZASHY’s warranty. EZASHY will determine based on actual conditions whether the original warranty period is applicable. If not, EZASHY might not be able to provide this warranty service.

  4. Warranty Claim Procedures  Return to the authorized EZashy dealer or distributor from which you purchased the EZashy product. Please confirm the warranty policy terms with your dealer’s or distributor’s return policies prior to returning the product.

  5. Repair Charges within Warranty Period Should the product fail under normal use in the recommended environment due to improper workmanship or materials: EZashy will repair the Product or replace it with a comparable one without any charge for parts and labour. Please note that the limited warranty does not cover any defective products caused by any of the mentioned factors listed above (ex. misuse, neglect, abuse, beyond warranty period, outside warranty, etc.)

  6. . The warranty does not cover any recovery or back up on any digital data in the product. It is highly recommended to save (back up) any programs, digital data before sending products to EZASHY for warranty service. EZASHY does not guarantee the completeness of the data stored in products during the RMA process and is not liable for any damages or losses of digital data stored in products during the RMA or even delivery process.
    To continuously improve the quality and performance of our products, EZASHY reserves the right to change the appearance, content or EZashy specifications of our products without prior notice.

  7. Contact us: if there are any questions or concerns, please contact Customer Service Support E-Mail: ( support@ezashy.store )